Shipping policy

Shipping Policy

Thank you for shopping at Ride On Toys.eu! We are committed to delivering your order promptly and reliably.

Shipping Destinations

We currently ship to addresses within the European Union and the United Kingdom. If you have a shipping address outside these regions, please contact us for special arrangements.

Processing Time

Orders are processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed. You will receive a shipping confirmation email with tracking information once your order ships.

Shipping Methods and Delivery Times

We offer several shipping options at checkout, including standard and expedited delivery. Estimated delivery times after dispatch are as follows:

• Standard Shipping: 3-7 business days

• Expedited Shipping: 1-3 business days

Delivery times may vary due to carrier delays, customs processing, or unforeseen events.

Shipping Costs

Shipping costs are calculated at checkout based on the weight, size, and destination of your order. Occasionally, we offer free shipping promotions—please check our website for current offers.

Tracking Your Order

Once shipped, you will receive a tracking number via email to monitor your package’s progress until delivery.

Lost or Damaged Shipments

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at support@RideOnToys.eu. We will work with the carrier to resolve the issue and provide a replacement or refund as appropriate.

International Shipping and Customs

For shipments outside the EU and UK (if arranged), customers are responsible for any customs duties, taxes, or fees imposed by their country.

Contact Us

For any questions about your shipment or this policy, please reach out to support@RideOnToys.eu.